Terms and Conditions

By using this website, submitting an enquiry, or engaging Fastrack Immigration for any service, you agree to these terms. If you do not accept them, please do not use the site or our services. Where you sign a separate written service agreement with us, that agreement takes precedence over these terms wherever the two differ.

Fastrack Immigration is a private immigration and visa consultancy. We provide advisory, documentation, and application support services: assessing eligibility, recommending routes, preparing and reviewing documents, and submitting applications on your instruction.

We are explicit about what we are not:

• We are not a government department, embassy, consulate, or visa application centre, and we are not affiliated with or endorsed by any of them.
• We are not a law firm, and nothing we provide constitutes legal advice.
• We cannot issue visas, grant immigration status, influence a decision, or expedite processing beyond the official channels available to any applicant.
• We do not arrange employment, admission, or sponsorship in exchange for a fee, and we do not guarantee job offers.

You must be at least 18 years old to engage our services in your own right. Where an application concerns a minor, it must be made by a parent or legal guardian, who accepts these terms on the minor's behalf.

The strength of your application depends primarily on the accuracy of what you give us. You agree to:

• Provide information and documents that are accurate, complete, current, and genuine.
• Disclose your full history, including any previous visa refusals, overstays, deportations, criminal convictions, or medical conditions relevant to your application — even where you believe they may harm your case.
• Tell us promptly if your circumstances change while an application is in progress.
• Respond to our requests for documents within the timeframes we set, so that deadlines are not missed.
• Pay any government, biometric, medical, translation, attestation, or third-party fees that apply to your route.

We do not verify the authenticity of documents you supply and rely on you to provide genuine ones. Submitting false or misleading information is your responsibility alone, and can result in refusal, cancellation of a granted visa, and a multi-year ban imposed on you by the relevant authority. We reserve the right to cease acting for any client we believe has knowingly provided false information, and fees paid for work already performed will not be refunded in that event.

Every immigration decision rests solely with the relevant government authority. We do not, and cannot, guarantee that any application will be approved, that it will be decided within a particular timeframe, or that a policy will not change while your application is pending.

Any success rates, processing times, points thresholds, or timelines we mention are indicative and based on our experience and published information at the time. They are not a promise about your case.

Consultancy fees are payable for the professional work performed. They are not contingent on the outcome, and a refusal does not of itself entitle you to a refund.

Our consultancy fees are quoted to you in writing before you engage us, and are set out in your service agreement. Unless that agreement states otherwise:

• Fees are quoted per service and per applicant.
• Government fees, embassy fees, biometric charges, medical examinations, language tests, credential assessments, translations, attestation, and courier costs are separate and are paid by you, whether directly or through us.
• Third-party fees are set by those third parties, are outside our control, and are generally non-refundable once paid — including when an application is refused.
• Work begins once the agreed initial payment is received.

An initial eligibility assessment and first consultation are provided free of charge and place you under no obligation.

You may end our engagement at any time by telling us in writing. Where you do, fees for work already carried out remain payable, and any balance is dealt with as set out in your service agreement.

We may end the engagement where you do not provide required documents or payment, where you ask us to act in a way we consider dishonest or unlawful, or where the relationship has broken down. In that case we will tell you in writing, return your original documents, and account for fees.

Refunds, where applicable, cover unperformed consultancy work only. Government and other third-party fees already paid on your behalf cannot be refunded by us.

We will communicate with you by phone, email, or WhatsApp using the details you provide, and you are responsible for keeping them current. Original documents you entrust to us are returned once they are no longer needed. Please retain your own copies of everything you send us.

The content of this website — including text, guides, articles, design, and the Fastrack Immigration name and logo — belongs to us or our licensors. You may read and share it for personal, non-commercial use with attribution. You may not reproduce it commercially, republish it as your own, or use it to train or populate a competing service without our written permission.

You agree not to use this website to:

• Submit false enquiries, impersonate another person, or send spam.
• Attempt to gain unauthorised access to any part of the site, its administrative area, or its underlying systems.
• Interfere with the site's normal operation, or copy it by automated means at scale.

To the fullest extent permitted by law, our total liability arising from or connected to our services is limited to the consultancy fees you have paid us for the specific service in question.

We are not liable for losses arising from: a decision made by any immigration authority; a change in immigration law, policy, fees, or processing times; delay or error by any embassy, consulate, courier, testing body, or other third party; information you provided that was inaccurate or incomplete; or your failure to meet a deadline we notified you of.

We are not liable for indirect or consequential losses, including lost earnings, lost opportunities, non-refundable travel or accommodation costs, or distress.

Nothing in these terms excludes any liability that cannot lawfully be excluded.

You agree to indemnify us against any claim, penalty, or cost arising from false or misleading information or documents you provided, or from your breach of these terms.

We treat your information as confidential and handle it as described in our Privacy Policy, which forms part of these terms. Please also read our Disclaimer, which covers the guidance published on this website.

These terms are governed by the laws of the Kingdom of Saudi Arabia. Any dispute that cannot be resolved between us will be subject to the jurisdiction of the competent courts of Riyadh, Saudi Arabia.

We may update these terms from time to time. The date at the top of this page shows when they were last revised, and the version in force when you engage us is the one that applies to that engagement.

Questions about these terms can be sent to:

• Email: fastrackimmigration984@gmail.com
• Phone: +966-559-290572
• Address: Prince Fahad Ibn Ibrahim Al Saud, Al Malaz Dist, Riyadh, Saudi Arabia